FAQs

FROM ATTENDEES:

1. Exposition and Golden Image/André Schellenberg Gallery Hours and Dates:

Exposition:

Golden Image and André Schellenberg Gallery:

Note: Usually our show is Wednesday – Saturday; this year it’s TUESDAY – FRIDAY.

2. Is there a charge to attend the exposition?
Answer: Maybe. If registering online by July 15, registration to walk the show floor will be at no charge. After July 15 until August 31, registration is $30. After August 31 or if registering at the convention site, the fee is $35. Price covers attendance for all four show days – not just one day.

If attendees go to the special SGIA Eye Opener, September 27, 28 or 29, they will get a voucher for $30 to be exchanged for a ticket to a session of their choice or membership services.

3. Can I register for events once I arrive at Convention Center?
Answer: Yes. There are two different prices, however -- advance and on-site. See the attached registration form.

4. I only have one registration form and there are three people attending from my company. Will you send me additional forms?
Answer: Please use a copier to make copies of the one form you have. Do Not register more than one person on each form.

Suggest registering via the Internet. Will get immediate confirmation, plus the first 3,000 online registrants will be rewarded with a great tote bag full of goodies. Registration materials (badge and tickets) will be mailed if registered by August 31 for registrants located in the United States.

5. Please fax or FedEx me information on your show.
Answer: [If they want the full brochure] When pricing our events, we did not include this service. We can either send the information to you first-class mail today or Federal Express it to you collect or you may access the information through the Internet – SGIA.org.

6. Address of Convention Center – Las Vegas Convention Center, 3150 Paradise Road, Las Vegas, Nevada, 89109-9096 USA. For directions, go to www.mapquest.com

7. Information regarding hotel rooms. If this is all registrant says to you – suggest it can be found on our Web site (sgia.org/sgia06) – shown in the online menu as Housing Online and Housing Form. Reservations can be made online. If the questions are more specific, the following may be helpful in answering him.

We have reserved rooms at the 8 hotels shown on our housing form. The rates and addresses for these hotels are shown on the attached housing form. Attendees should not call the hotels direct because they will need to go through Travel Planners to get our discounted rates. When the block of rooms we have reserved at each hotel has been filled, all members of the staff will be advised, so you can inform the person asking for information.

Complimentary bus transportation will not be provided.

Travel Planners is the private housing bureau we are using. The pluses of using a private system are: 1) They keep a waiting list, which means the registrant may get his first choice later down the road and 2) Housing personnel will be on site at the Convention Center to take care of any problems that occur.

Reservations should be made online (sgia.org), mailed, phoned, faxed or e-mailed to the Housing Bureau immediately. It is suggested that registrants telephoneor use e-mail to make their reservations. A few years ago we had "lost faxes" which resulted in registrants not getting their first choice. The hotels will not be sending acknowledgments – only the Housing Bureau. If registrant has not received confirmation for his room within 5 days after making the reservation or simply wants to check on the reservation, please advise the person to call Travel Planners Inc. at 866.271.7442 (USA & Canada only).

Frequent questions are "where are most people staying" or "what is the headquarters hotel." The headquarters hotel is the Las Vegas Hilton. Our Thursday Night Dinner Party will also be held there.

Another question is "where is staff staying" or "where is Mike Robertson staying?" Staff will be staying at all hote ls. Mike Robertson will be staying at the Las Vegas Hilton.

Another question is "Where is the Board Meeting or where is the Executive Committee Meeting?" The SGIA Executive Committee will meet on Sunday, September 24 in the Board Room, Lobby Level of the Las Vegas Hilton at 5:00 pm. The Board Meeting will be at the Hilton in Ballroom D, Lobby Level on Monday September 25 at 5:00 pm.

If registrant wants to make a change or cancel his reservation, he should submit the change in writing to the Housing Bureau. All Cancellations should be made through Travel Planners within 3 business days of arrival. After this time, you should contact the hotel directly. Many hotels are now imposing fees for early departures. This policy is at the discretion of the individual hotel and the amount of the fee varies by hotel.

If registrant finds an error on his hotel acknowledgment, he can have it corrected by calling 866.271.7442 (USA & Canada only).

8. Special air fares are available on United Airlines. Refer to Attendee Housing Online and Travel on the sgia.org/sgia06 Web site.

9. Special rental car rates are available from Avis (Discount #J906764). Refer to Attendee Housing Online and Travel on the sgia.org/sgia06 Web site.

10. Transportation from Las Vegas McCarran International Airport (LAS):

Taxicabs: Cabs costs between $13.00 and $18.00 from the airport to the Convention Center or the hotels in our block. Request the cab driver use the “Paradise Road route” to ensure the shortest, most direct route. Pick-up is on the east side of baggage claim door exits 1-5.

Airport Shuttle: Gray Line airport shuttle rates to the Strip Resorts (location of our housing block) are $5 per person one way or $9.50 round trip. Rates to the Downtown Resorts are $7 one way or $13 round trip.

Airport Limousine Service: Several limousine services can be found on the north and west sides of baggage claim outside door exits 8-14.

Las Vegas Monorail: The monorail operates 7 days a week from the Sahara Hotel to the MGM Grand. A single ride is $5, a 2-ride ticket is $9, a 10-ride ticket is $35, and an unlimited one-day pass is $15.

11. Dates and Times of Specific Meetings/Events –– Prospective attendees will call and ask when a specific meeting or event will be held, etc., etc. Refer to the “Networking & Entertainment” page of our Web site (SGIA.org/sgia06) for the Keynote Luncheon, the Thursday Night Dinner Party, or the John M. Crawford Golf Tournament. Information on the Business Program can be found under “Conference”. To quickly reconfirm something, look at “SGIA ’06 at a Glance” on the back cover of our promotional mailing.

We do have "special" meetings not listed on the Program at a Glance – Board meetings, Academy meeting, etc., etc. Please refer calls on these "special" meetings to the Convention Department.

12. For details on programming, refer to the Web site – SGIA.org/sgia06 – “Conference” – “Session Planner” – and then under Detailed Seminar Information, click each day of the week for detailed descriptions.

If questions about program, refer to:

Dan – all questions about general seminars
Mary Jo – Hazardous Materials Transportation Training
Convention Department – social events
Convention Department – golf

13. If someone wants more information on the convention itself, have them check out our Web site or the larger promotional brochure when it’s ready.

14. Please note: No sessions will be translated into Spanish this year.

15. Handouts from various seminars will not be available to non-attendees.

16. We will not record sessions. Not enough were sold when it was offered to make it worthwhile.

17. If someone wishes to cancel registration at the convention, advise them there is a cancellation fee (see registration form) and we must receive their cancellation notice in writing. They can fax it to us at 703-273-0469. After September 7, no refunds will be made.

18. Payments by check for events must reach us by the August 31 deadline. If person cannot register in time for payment to reach us by this date, he/she should register online by September 21 or at the Convention Center.

19. If someone registered via fax, mail, or the Internet and has received their SGIA ‘06 registration confirmation from us and there is an error, please refer the call to ext. 379 (Anita Beard). If she's not in, ask registrant to leave a detailed message on Anita’s voicemail or send an e-mail to anita@sgia.org.

20. Parking is available at the Las Vegas Convention Center. Rate is $10 per day with no in/out privileges. Each of the hotels in the SGIA housing block offer hotel guests free parking.

21. Refer questions on Golden Image and André Schellenberg to Jean. If the person calling just wants a form, take name and address and send the appropriate form. Entry forms must be received no later than August 21 (USA) or August 8 (International). If caller wants to know when that area of show is open, hours are from 9:30 am to 5:00 pm Tuesday – Thursday and 9:30 am to Noon on Friday.

22. Refer questions on Product of the Year and Vision Awards to Dan Marx.

23. International attendees can convert their currency at: Bank of America, 1140 E. Desert Inn Road, Las Vegas, NV 89109, Telephone: 702.654.4780.

24. If someone wishes to leave a message for a registrant, suggest they try to reach them via a cell phone or leave a message at the registrant’s hotel because we do not page. If that is not feasible, the person can leave a message on the message board in our Gathering Area (open Tuesday – Friday during exposition hours) on the Lobby Level.

25. How do I get a Las Vegas visitor brochure mailed to me?
Answer: Telephone: 877.847.4858 or visit the Internet (www.lvcva.com).

26. Where can I find wheelchair rentals?
Answer: Call Encore Business Center located in the Las Vegas Convention Center at 702.943.6780.

27. What is the weather like in Las Vegas?
Answer: Average high temperatures in late September are 85° – 90°F with lows of 60° – 65°F.

28. I cannot attend the exposition but want a copy of the Exposition Directory showing names and addresses of exhibitors.
Answer: The exposition directory is only available to companies involved in specialty printing and related industries. Please send your request on your letterhead which must indicate that involvement. If you qualify, please send us your check for $25.00 along with your name and address. The directory will be mailed to you around October 20.

29. I want to buy one of the machines on display at the convention. How do I arrange for freight?
Answer: Contact Yellow Freight at 800-610-6500.

30. I'm on the Board. Does the golf tournament interfere with the Board meeting?
Answer: No. The Board meeting will be held on Monday, September 25 from 5:00 pm – 8:00 pm. The golf tournament takes place earlier in the day 7:00 am – 2:45 pm.

31. I'm an educator member. Are any specials available to me to attend the convention?
Answer: Yes. A letter has been sent to all educational institution members. A copy of the "Special" is attached.

32. May I bring my children to the exposition?
Answer: The attendance of children at the exposition is discouraged. There is no charge for children 10 or under to attend the exposition, but they must be accompanied by a parent. Children attending social events must register at the standard rate.

FROM EXHIBITORS

1. When can we begin setting up our booth?
Answer: 8:00 am, Sunday, September 24. If an island equal to 1500 sq. ft. or more has been reserved, it is possible to arrange for an earlier set up by sending an e-mail to Randy Graham at rgraham@shepardes.com. Must be completely set up by 8:00 pm Monday.

2. What decorations are included in the price we paid for the booth space?
Answer: gray carpeting (unless an island was reserved), backdrape, side rails, and small sign. Tables, chairs, etc. have to be ordered. Order form can be found in the online Exhibitor Services Manual.

3. What are colors of backdrape and carpeting?
Answer: Backdrape colors will be alternating red & white, and side rails will be red. Booth carpeting will be gray and aisle carpeting will be red.

4. Is carpet padding included in the price of the booth?
Answer: No. You can order it from Shepard Exposition Services for $.65 per sq. ft. by September 5 and $.80 per sq. ft. after September 5. Order form can be found in the online Exhibitor Services Manual under Shepard Exposition Services Forms – Expo Carpet F-1

5. How can I order tables, chairs, etc.?
Answer: Using your online Exhibitor Services Manual, look under the Shepard Exposition Services Forms – Furnishings. Additional questions may be addressed to the Exhibitor Services Dept, 1531 Carroll Dr NW, Atlanta, GA 30318. Telephone: 404.720.8600, Fax: 404.720.8755 or E-mail: custsvcs@shepardes.com.

6. Where do we send our freight?
Answer: Using your online Exhibitor Services Manual, look for shipping deadlines and addresses under Shepard Exposition Services Forms – Show Information A-1. Shipping Labels are shown on Shepard Form M-3 and Bills of Lading are found under Auxiliary – Yellow Transportation.

Advance Shipment Dates: First day to receive: August 27, 2006 – Late surcharge after September 20

To: (Name of Exhibiting Company)/Booth #
For: SGIA ’06
Shepard Exposition Services
c/o Yellow Transportation
5049 West Post Road
Las Vegas, NV 89118 USA

For Arrival NOT BEFORE September 24

To: (Name of Exhibiting Company)/Booth #
For: SGIA ’06
c/o Shepard Exposition Services
Las Vegas Convention Center
3150 Paradise Road
Las Vegas, NV 89109 USA

If further questions regarding freight, refer exhibitor to the Exhibitor Services Dept. Telephone: 404-720-8600, Fax: 404-720-8755 or via E-mail: custsvcs@shepardes.com.

7. Can we serve food and liquor from our booth?
Answer: Yes. Must order through ARAMARK. Using the online Exhibitor Services Manual, look under Auxiliary Services – Food Service/Box Lunch Menu – Aramark and fax to 702.943.6911. For questions, please call 800.228.3711 or 702.943.6910.

8. Can I set up my booth without hiring union personnel?
Answer: As General Contractor, Shepard will establish and control traffic access to the dock areas. Exhibitors may unload and hand carry materials from their own personal vehicles (this does not include commercial trucks) into the show. Exhibitors carrying in their equipment and displays may not be permitted to use a freight gate. Full-time employees of the exhibiting companies may set their own exhibits without assistance from the local. Any labor services that may be required beyond what your regular, full-time employees can provide must be rendered by the local. All commercial vehicles (van lines, common carriers, air freight and display houses) must be handled by Shepard. No material handling machinery may be operated at show site by exhibitors. Hand trucks or dollies will not be made available for exhibitor use. Shepard Exposition Services will have complete control of the loading docks at all times. Shepard Exposition Services is not responsible for any material it does not handle. Please refer to the online Exhibitor Services Manual under Shepard Exposition Services Forms – Labor Jurisdiction/Las Vegas.

9. I don't remember my booth number.
Answer: Tell exhibitors an alphabetical listing of exhibitors with booth number appears in the Virtual Trade Show on SGIA.org.

10. I need a floor plan.
Answer: Also on SGIA.org.

11. I want to order mailing labels. What is the procedure?
Answer: Look in the online Exhibitor Services Manual under Marketing Opportunities – Mail List Request Form – Pre-Show Marketing.

12. I want detailed information on the lead retrieval system.

Answer: Full details are included in the online Exhibitor Services Manual under Auxiliary Services – Lead Retrieval Rental Information and Online Ordering – RCS.

13. How do I get free guest passes?
Answer: Following information is under SGIA Forms – Free Pass for Customers
The exhibitor needs to go to the Virtual Trade Show, select “Booth Admin” from the menu, and be prepared to enter their Company ID number and Password. They will then select “FREE Pass”.

The pass is for the exposition hall only. It does not apply to conference sessions or special events. (Please do not use these passes for your booth personnel.)

To be eligible for the free pass, the customer must register for SGIA ’06 online, and register no later than August 31.

After August 31, refer the exhibitor to Anita so she can explain the Best Customer program.

If attendees go to the special SGIA Eye Opener, September 27, 28 or 29, they will get a voucher for $30 to be exchanged for a ticket to a session of their choice or membership services.

Exhibiting companies are allowed a certain number of exhibitor badges at no charge – depending on the amount of booth space reserved. Please refer to SGIA Forms – Booth Personnel Badges. Exhibitors can order their badges online by going to SGIA.org and click on the SGIA '06 show logo, go to Exhibitor Services Menu and choose the Booth Personnel Badge link.

14. Could SGIA provide information on a waste disposal service for inks and printed supplies rather than suggesting the exhibitor return the waste to their plant or make their own arrangements?
Answer: Yes, arrangement for disposal of waste can be made with the following waste disposal firm: Phillip Services Corp, 8390 S. Fourth St., #C, Henderson, NV 89015, Telephone: 702.267.0563 or 702.279.9777, Fax: 702.267.0568, Contact: Curtis Allec.

Downloads/Links:
Registration Online
Educational Institution Member Letter - contact Anita at SGIA 703.359.1379
Housing Online or Download pdf (222k)
List of Exhibitors