2012 Financial Outlook & Business Growth Survey This survey will take less than 10 minutes to complete. Your responses will be confidential and data from this research will be reported only in the aggregate. You will need your company's equipment purchase plans as well as accounts receivable information. Thanks for your support! Q1 Where is your company located?   United States Canada Other Q2 What is your company's primary involvement in the specialty graphic imaging industry?   Sign/graphic imaging, Garment decorator (printer of T-shirts, caps, etc.) Industrial-use printer (printer of membrane switches, CDs, product packaging, etc.  For most industrial-use printers, printing is apart of the manufacturing process and not producing a final product, but some may be contracted to perform industrial imaging work.) Supplier/distributor/manufacturer - of supplies/equipment to printing companies

Q3 Please which categories which best describes your company's activities:   Business-to-Consumer In-plant printing department (i.e., a department or section of a company dedicated to printing items for a parent company only or a captive shop with no outside sales) Business-to-Business Other Q4 What best describes your company?   Ink manufacturer Substrate manufacturer Equipment manufacturer Software manufacturer Distributor of inks Distributor of substrates Distributor of both inks & substrates Other Q5 Which best describes your company's print process(es)?   Entirely digital Entirely screen Multi-technology, but mostly digital Multi-technology, but mostly screen Multi-technology with no single process dominating

Equipment Purchasing Q6 Suppose you are shopping for new or replacement equipment for your company. Please indicate which of the following factors, would influence your choice of an equipment manufacturer.  (Select all that apply)   Purchase price of equipment Price to operate/maintain Quality of construction Durability of equipment Range of capabilities User references Upgrade capabilities Warranty Brand name/reputation Financing Service plan Customer Support Q7 Which of the following does your company use to pay for equipment and/or application purchases? (Select all that apply)   Bank Loan Personal loan Lease Supplier finance Company credit card Personal credit card Cash Other

Q8 Which of the following does your business plan to do in 2012? (Select all that apply)   Add graphic imaging equipment or technology (Flatbed or roll-to-roll inkjets, pre-press software, etc.) Add garment decoration equipment or technology (Carousel printers, embroidery machines, pre-press technology, etc.) Add graphic imaging-related post-print equipment (cutters, routers, lamination, die cutting, etc.) Add garment decoration-related post-print equipment (screen cleaning, folding, bagging, wash systems, etc.) Hire more production staff Hire more office staff Hire more sales staff Q9 In 2011, did your business purchase any equipment?  (Select all that apply)   No Yes, graphic imaging equipment or technology (Flatbed or roll-to-roll inkjets, pre-press software, etc.) Yes, garment decoration equipment or technology (Carousel printers, embroidery machines, pre-press technology, etc.) Yes, graphic imaging-related post-print equipment (cutters, routers, lamination, die cutting, etc.) Yes, garment decoration-related post-print equipment (screen cleaning, folding, bagging, wash systems, etc.) Q10 What are the main barriers to growing your business (Select your top 3)   Obtaining financing for investment Recruitment of management personnel Recruitment of production personnel Recruitment of sales personnel Training of employees Rising costs Downward pressure on prices Understanding new technology Finding new customers Globalization/off-shoring/out-sourcing Environmental issues & regulation High costs of new technology Ability to secure credit/lines of credit

Q11 How many total screen presses does your business have?   1 2 3 4 5 More than 5 None     Q12 How many total manual screen presses does your business have?   1 2 3 4 5 More than 5 None     Q13 How many total automatic/semi-automatic screen presses does your business have?   1 2 3 4 5 More than 5 None

Q14 How many inkjet printers (not direct-to-garment) does your business have?   1 2 3 4 5 More than 5 None     Q15 How many inkjet printers (not direct-to-garment) over 96" in width does your business have?   1 2 3 4 5 More than 5 None     Q16 How many inkjet printers (not direct-to-garment)  under 96" in width does your business have?   1 2 3 4 5 More than 5 None     Q17 How may direct-to-garment devices does your business have?   1 2 3 4 5 More than 5 None

The following series of questions ask about pre-press, press, and post-press application purchases. Please indicate whether you have purchased the following technology in the past 12 months or plan to purchase in the next 12 months.
Q18 Which graphic imaging/industrial use technology do you plan to purchase this year? (Select all that apply)   Pre-press: Screen Pre-press: Digital Press: Screen Press: Digital Post-press Q19 Which graphic imaging/industrial use technology did you purchase last year? (Select all that apply)   Pre-press: Screen Pre-press: Digital Press: Screen Press: Digital Post-press Q20 Which garment decoration technology do you plan to purchase this year? (Select all that apply)   Pre-press: Screen Pre-press: Digital Press: Screen Press: Digital Post-press		Q21 Which garment decoration technology did you purchase last year? (Select all that apply)   Pre-press: Screen Pre-press: Digital Press: Screen Press: Digital Post-press Q22 Why are you planning to purchase equipment?   Replacement equipment for old technology or broken machines Additional production capacity New product lines Other   If other, please specify:

Q23 Which screen pre-press for graphic/industrial use technology did/do you: (Select all that apply)   Purchased in past 12 months   Plan to purchase in next 12 months   Automatic screen coater     RIP/Film output     Design software     Direct to film     Computer to screen     Proofing     Frames     Screen exposure/Developing equipment     Color measurement/Management tools     Screen stretching equipment     Other

Q24 Which digital pre-press for graphic/industrial use technology did/do you: (Select all that apply)   Purchased in past 12 months   Plan to purchase in next 12 months   Color management software or tools     Creative software     RIP software     Other

Q25 Which screen press for graphic/industrial use technology did/do you: (Select all that apply)   Purchased in past 12 months   Plan to purchase in next 12 months   Container printing machine     Cylinder press, sheet fed     Flatbed screen press: Semi-automatic     Flatbed screen press: Fully automatic     Multi-color inline press     Manual printing table     Pad printing machine     Other

Q26 Which digital output device for graphic/industrial use technology did/do you: (Select all that apply)   Purchased in past 12 months   Plan to purchase in next 12 months   Flatbed inkjet: Solvent     Desktop solvent     Flatbed inkjet: UV-curable     Roll-to-roll inkjet: Aqueous less than 96" in width     Roll-to-roll inkjet: Solvent less than 96" in width     Roll-to-roll inkjet: Solvent 96" or more in width     Roll-to-roll/roll-to-sheet inkjet: UV-curable less than 96" in width     Roll-to-roll inkjet: UV-curable 96" in width or more     Other

Q27 Which post-press for graphic/industrial use technology did/do you: (Select all that apply)   Purchased in past 12 months   Plan to purchase in next 12 months   CNC contour cutter/router     Grommeting     Lamination     Laser cutting     Seaming equipment     Sewing equipment     Trimming equipment     Mounting equipment     Die cutting equipment     Embossing equipment     Hot stamping equipment     Vacuum forming equipment     Screen cleaning/Reclamation equipment     Other

Q28 Which screen pre-press for garment technology did/do you: (Select all that apply)   Purchased in past 12 months   Plan to purchase in next 12 months   Automatic screen coater     Film output     Design software     Direct to film     Computer to screen     Proofing     Frames     Screen exposure unit     Automatic screen developing equipment     Color management software or tools     Color matching ink software/hardware     Screen stretching equipment     Other

Q29 Which digital pre-press for garment technology did/do you: (Select all that apply)   Purchased in past 12 months   Plan to purchase in next 12 months   Color management software or tools     Creative software     RIP software     Other

Q30 Which screen press for garment technology did/do you: (Select all that apply)   Purchased in past 12 months   Plan to purchase in next 12 months   Automatic platen adhesive system     Carousel printer: Automatic     Carousel printer: Manual     Embroidery machine     Flash cure unit     Squeegee sharpener     Flocking equipment     Foiling equipment     Dryer     Pre-registration systems     Other

Q31 Which digital output device for garment technology did/do you: (Select all that apply)   Purchased in past 12 months   Plan to purchase in next 12 months   Direct to Garment printer     Electrophotography transfer (CLC, etc)     Inkjet transfer     Dye Sub transfer     Heat applied vinyl     Laser embellishment     Flatbed inkjet: Other     Vinyl cutter/plotter   Q32 Which digital output device for non-garment technology did/do you: (Select all that apply)   Purchased in past 12 months   Plan to purchase in next 12 months   Flatbed inkjet: Solvent     Desktop solvent     Flatbed inkjet: UV     Roll-to-roll inkjet: Aqueous less than 96" in width     Roll-to-roll inkjet: Solvent less than 96" in width     Roll-to-roll inkjet: Solvent 96" or more in width     Roll-to-roll inkjet: UV-curable less than 96" in width     Roll-to-roll inkjet: UV-curable 96" or more in width     Roll-to-roll inkjet: Other

Q33 Which post-press for garment technology did/do you: (Select all that apply)   Purchased in past 12 months   Plan to purchase in next 12 months   Screen cleaning/Reclamation equipment     Spot removal equipment     Folding equipment     Bagging equipment     Tagging equipment     Packaging equipment     Heat press     Heat dryer     Other

Past Year Sales Growth Q34 Looking back, what percentage of sales growth did you achieve by the end of 2011? (100% growth = doubling current sales level)   1 to 4% 5 to 9% 10 to 14% 15 to 29% 30 to 49% 50 to 100% More than 100% No growth expected Negative growth expected: -1 to -4% Negative growth expected: -5 to -9% Negative growth expected: -10 to -14% Negative growth expected: -15 to -29% Negative growth expected: -30% or more contraction Don't know     Q35 Finish this statement: 2011 was _______compared to 2010:   More profitable Less profitable About the same Don't know

Sales Growth Projections Q36 Looking ahead, what percentage of sales growth do you anticipate your company will achieve by the end of 2012?   1 to 4% 5 to 9% 10 to 14% 15 to 29% 30 to 49% 50 to 100% More than 100% No growth expected Negative growth expected: -1 to -4% Negative growth expected: -5 to -9% Negative growth expected: -10 to -14% Negative growth expected: -15 to -29% Negative growth expected: -30% or more contraction Don't know     Q37 In 2013?   1 to 4% 5 to 9% 10 to 14% 15 to 29% 30 to 49% 50 to 100% More than 100% No growth expected Negative growth expected: -1 to -4% Negative growth expected: -5 to -9% Negative growth expected: -10 to -14% Negative growth expected: -15 to -29% Negative growth expected: -30% or more contraction Don't know     Q38 In 2014?   1 to 4% 5 to 9% 10 to 14% 15 to 29% 30 to 49% 50 to 100% More than 100% No growth expected Negative growth expected: -1 to -4% Negative growth expected: -5 to -9% Negative growth expected: -10 to -14% Negative growth expected: -15 to -29% Negative growth expected: -30% or more contraction Don't know

Q39 How do you plan to achieve your growth projections? (Select all that apply.)   Hire additional staff Expand existing markets Refocus sales staff Develop new markets Merger/acquisition Retire inventory Cut expenses Advertise more New product line Offering more services to the customer: finishing, installation, etc. Add production capacity/purchase new equipment Other     Q40 What are the causes of your expected negative or stagnant growth for 2012? (Select all that apply)   National economy/recession Lost an important customer Difficulty finding qualified employees Increased competition Off-shoring/out-sourcing Difficulty finding financing Inability to collect payments due Other
If Other, please specify:

Current State of Business Q41 On a scale of 1-10 with 10 being "very optimistic and 1 being "very pessimistic," how do you view the future of the industry? Very Pessimistic  1   2   3   4       Neutral   5   6   7   8   9   Very Optimistic 10   Q42 On a scale of 1-10 with 10 being "very optimistic and 1 being "very pessimistic," how do you view the future of your business? Very Pessimistic  1   2   3   4       Neutral   5   6   7   8   9   Very Optimistic 10   Q43 How much of your facility’s production capacity iscurrently in use?   1 to 20% 21 to 40% 41 to 60% 61 to 80% 81 to 100% More than 100%     Q44 How many weeks (approx.) of in-house work is currently in your facility?   less than 1 week 1 week 2 weeks 3 weeks 4 weeks More than 4 weeks

Demographics Q45 How long has your company been in business?   Less than 1 year 1 to 2 years 3 to 10 years 11 to 20 years 21 to 50 years More than 50 years     Q46 Including yourself, how many full-time employees work at your company?   None. We are a part-time company. 1 to 3 4 to 10 11 to 20 21 to 40 41 to 60 61 to 100 101 to 200 More than 200     Q47 What are the credit terms for your customers?   Payment due before shipment of order 30 days 60 days 90 days Other
If Other, please specify:
Q48 What percent of your receivables are:   0-5%   6-15%   16-25%   26-40%   41-60%   61-80%   81-90%   91-100%   30 days                 60 days                 90 days                 120 days                 More than 120 days                 Overdue

Q49 What was your 2011 total annual sales revenue?   Less than $25,000 $25,000 to $49,999 $50,000 to $99,999 $100,000 to $249,999 $250,000 to $499,999 $500,000 to $999,999 $1 Million to $4,999,999 $5 Million to $9,999,999 $10 Million to $19,999,999 $20 Million or more Don't know
Q50 What are your sales per employee? (Divide your 2011 annual sales from Question 49 by your number of full-time employees)   Don't know Less than $25,000 $25,001 to $50,000 $50,001 to $75,000 $75,001 to $100,000 $100,001 to $125,000 $125,001 to $150,000 $150,001 to $175,000 More than $175,000

Q51 What was your 2011 year-end accounts receivable?   Don't know. Don't track Less than $100,000 $100,000-$199,999 $200,000-$299,999 $300,000-$399,999 $400,000-$499,999 $500,000-$599,999 $600,000-$699,999 $700,000-$799,999 $800,000-$899,999 $900,000-$999,999 $1 million - $1.5million $1.5 million - $2 million $2 million - $2.5 million $2.5 million - $3 million $3 million - $3.5 million $3.5 million - $4 million $4 million - $4.5 million $4.5 million - $5 million More than $5 million     Q52 What is your sales-to-accounts receivable ratio? (Sales revenue divided by year end accounts receiveable)   Don't know Don't track 1.0-3.0 3.1-4.0 4.1-5.0 5.1-6.0 6.1-7.0 7.1-8.0 8.1-9.0 Over 9.0

Q53 Thanks for your input! If you would like to see the results of this survey when they become available, please enter your e-mail address here: Q54 Name Q55 Company