In these challenging times, Brother is committed to living its “at your side” promise and doing what’s best for our employees, customers, and communities. The company has developed a COVID-19 response plan to support the well-being of its employees, help prevent further spread of the disease, and navigate any potential business disruptions.
The company’s operations remain strong and its customer service continues to excel. To that end, here are some of the company-wide measures that have been taken to ensure business continuity:
All employees who can perform their function remotely are doing so, including technical services representatives. Brother remains confident in its continued ability to serve customers, regardless of its employees’ physical work locations. For those that are not able to work remote, the company has increased cleaning throughout its locations and has instituted new shifts to allow for social distancing.
With uncertainty and concern sweeping the globe, Brother is aware that many of its customers are facing unprecedented challenges. In order to help support its direct-to-garment customers, online resources are available at the DTG Learning Center.
Employees have been provided with health and safety resources, support, and guidelines. To read the full document outlining Brother’s pandemic response plan, visit brother-usa.com/covid-19-updates.
The company’s operations remain strong and its customer service continues to excel. To that end, here are some of the company-wide measures that have been taken to ensure business continuity:
All employees who can perform their function remotely are doing so, including technical services representatives. Brother remains confident in its continued ability to serve customers, regardless of its employees’ physical work locations. For those that are not able to work remote, the company has increased cleaning throughout its locations and has instituted new shifts to allow for social distancing.
With uncertainty and concern sweeping the globe, Brother is aware that many of its customers are facing unprecedented challenges. In order to help support its direct-to-garment customers, online resources are available at the DTG Learning Center.
Employees have been provided with health and safety resources, support, and guidelines. To read the full document outlining Brother’s pandemic response plan, visit brother-usa.com/covid-19-updates.